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Chronic Disruption Plagues over 73 Percent of Supply Chain Managers

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APICS Supply Chain Council Chronic Disruption Insights and Innovations Executive Summary

Chicago, November 4, 2014 – APICS Supply Chain Council is releasing the results of a survey that captures the ubiquity of chronic disruption—a newly defined and pervasive phenomenon. Chronic disruption, a persistent disruption that degrades, but does not inhibit, supply chain function and that does not respond to traditional remedies, is an issue that supply chain and operations management professionals need to understand and design supply chains to mitigate against. APICS has conducted a survey to identify areas where supply chain and operations management professionals can enhance their company’s ability to manage chronic disruption as part of their ongoing supply chain strategy.

“The APICS body of knowledge covers core aspects of chronic disruption - strategy, risk frameworks, supply chain synchronization, and supplier relationship management,” said Peter Bolstorff, APICS Supply Chain Council Executive Director. “Achieving excellence in supply chain and operations management requires the detection and elimination of everything that interferes with optimal efficiency, including chronic disruption.”

The survey discovered chronic disruption is frequently caused by internal issues that are hard to recognize and even more difficult to measure. These causes often include a lack of manpower or trained manpower, a lack of updated information technology, short-term financial pressures and more.

The survey also found that while many industries are impacted by chronic disruption, manufacturing was most impacted, 41 percent, followed by health care and pharmaceuticals, 10 percent, and the food and beverage industry, 10 percent.

“It is important to recognize both chronic and situational disruption because it enables supply chain and operations management professionals to align supply chain strategy with risk management processes,” Peter Bolstorff continued. “Being aware of risks brought on by disruption and having appropriate response scenarios helps mitigate or avoid negative impact. The SCOR framework is helping organizations define the value of risk and organize their processes to manage it.”

APICS will be hosting a webinar on November 7, 2014 at 1:00 PM CST to discuss report findings at length. Register to attend APICS Supply Chain Council Chronic Disruption Insights and Innovations Webinar here.

For additional information and to view the full report, please visit

About APICS Supply Chain Council 
APICS SCC is a foundation that advances supply chain and operations management and innovation through research, education, and publications. APICS SCC maintains the Supply Chain Operations Reference model (SCOR®), the supply chain management community’s most widely accepted framework for evaluating and comparing supply chain activities and performance. For more information, visit

APICS is the leading professional association for supply chain and operations management and the premier provider of research, education and certification programs that elevate supply chain excellence, innovation and resilience. APICS Certified in Production and Inventory Management (CPIM) and APICS Certified Supply Chain Professional (CSCP) designations set the industry standard. With over 40,000 members and more than 250 international partners, APICS is transforming the way people do business, drive growth and reach global customers. For more information, visit, join the APICS LinkedIn group at, and follow APICS on Twitter at

Source: APICS

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