General sessions

Each year, business leaders and innovators come to the APICS annual conference to share their knowledge with their peers. At APICS 2013, join industry leaders in the fields of supply chain and operations management as they educate, inspire, and challenge you to advance your productivity and elevate your supply chain performance.

Creating a Culture of Innovation and Customer Obsession - General Session with Innovation Expert Jeremy Gutsche

Sponsored by 

Sunday, September 29
9:30 a.m.–11:00 a.m.

Jeremy Gutsche 
Author, Exploiting Chaos

In a world of increased competition, intensified customer demands, and shifting employee demographics, a culture of innovation is more important than ever. Jeremy Gutsche's Culture of Innovation framework shows you groundbreaking ideas related to perspective, customer obsession, tolerance for failure and creativity. He provides practical ideas that inspire companies to make their cultures revolutionary.

Gutsche is an innovation expert, the award-winning author of Exploiting Chaos and the founder of, the world's largest, most popular collection of cutting edge trends, attracting nearly one billion views.   Prior to Trend Hunter, he grew a $1 Billion portfolio of products at Capital One, as one of their youngest business directors. He studied innovation at Stanford, received his MBA from Queen's and graduated as a chancellor scholar in finance from University of Chicago, where he was later awarded Graduate of the Decade.   He is routinely sourced by the media, including The Economist, CNN, and The New York Times. He has been described as "a new breed of trend spotter" by The Guardian, "an eagle eye" by Global TV, and an "Oracle" by the Globe and Mail.