Presented at the 2016 APICS SCC Executive Briefing--Paris.

Presented at the 2015 Executive Briefing in Stockholm, Sweden.

© 2013 Supply Chain Council. ALL RIGHTS RESERVED. | | Slide 1 1 M4SC -Managing Supply Chains with SCOR Level 2 Review Melinda Spring, Director, Global Programs © 2013 Supply Chain Council. ALL RIGHTS RESERVED. | | Slide 2 2“Level One” Supply Chain ResourcesFeedback DrivesSupply Chain ProcessesFeedback Drives Business Strategy Supply Chain NetworkFeedback DrivesSupply Chain Strategy Drives Feedback

2014 APICS Supply Chain Council Europe Regional Conference.

A quick assessment based on the Supply Chain Council's M4SC framework.

As supply chains extend into new markets globally, risks increase. Risk management that is effective must include the supply chain perspective. It has proven to be difficult for a standard for supply chain risk management to be created and accepted. In addition to the fact that supply chains are complex, each company or line-of-business uses its own language to describe processes, practices and job specifications and all need their own specialized metrics. Presented at 2014 Supply Chain World North America and Global Member Meeting--Nashville, TN. Now developing M4SC enables the SCOR approach to be expanded into the layers of extended chains that address supply chain strategy, network, process and resources. The current risk management work is around where SCM fits in M4SC.

This document introduces the Management for Supply Chain (M4SC) framework, objectives, process, methodology, and modules.

M4SC is the framework for Supply Chain Management. M4SC demonstrates how to implement SCOR tools, techniques, and templates throughout an organization, not just at a project level. SCM process categories, also called "layers", in M4SC are Strategy, Network, Process and Resource. This session will give an overview of the M4SC framework. Presented at the 2014 Supply Chain World North America and Global Member Meeting--Nashville, TN.

This presentation outlines the Strategy Management process of the M4SC (Management for Supply Chain) framework, including defining supply chains, management context, strategy definition & measurement, defining accountability and outcome, strategic drivers, strategy use, and strategy evolution.

This document gives an overview of process management in the M4SC Framework, including defining process, process analysis, process efficiency analysis, process redesign, process change outcomes, process drivers, and process benefits.

This document provides an overview of network management within the M4SC Framework, including defining, analyzing, and redesigning the supply chain network, followed by outcomes, drivers, use and evolution.

This document provides an overview of resource management in M4SC.

Caterpillar, in support of Industry 4.0, is using robotic process automation, or RPA, to provide "digital assistants" to its workforce. With RPA, software robots can learn and replicate the manner in which a person carries out a certain repetitive, process-related task. In this session, Ken Hayslett and Rita Osborne from Caterpillar will describe how to assess processes for automation, review real-world case studies, and share insights and best practices for implementation and getting started. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

Robots are moving materials in Amazon warehouses, delivering medicine and performing intricate surgery in hospitals, serving as paralegals and document review attorneys, and even vacuuming our floors. Artificial Intelligence programs are beating chess masters, Jeopardy! contestants, and Texas hold'em poker champions. We talk to chatbots on our phones, tablets and in our homes (e.g., Siri and Alexa), and they respond to our requests. We’ll look at where these technologies are going and how our jobs might change in this environment of escalating automation. How will AI disrupt where and how work is done, and the decisions made in our supply chains? And will a robot take my job? You'll gain an understanding of what robots and AI can — and cannot — do. You'll learn which jobs might be at the most risk to automation, and what humans can do that a robot or machine can't. You'll leave with new insight into whether your job is safe, or whether it's time for you to start brushing up on new skills. Presetned at the 2019 ASCM Conference--Las Vegas, Nevada.

S&OP has been around for decades, but today it is more valuable and more critical than ever. Global markets require a better balance between the priorities of customer service and cost. This requires a risk management process for both the demand and fulfillment sides of the business, and top management must be directly involved in the process. Too many companies have a management planning process they call S&OP, but many APICS professionals know the difference between a robust process and simple revenue forecasting for quarterly guidance. Industry veteran and educator Don Sheldon will share his experiences implementing robust S&OP around the world and his recommendations for successful, value-added S&OP process design. He will speak to the background of good process, the agenda, metrics for success, and the roles of each top management player and master scheduling in successful S&OP. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

Self-service analytics software such as Power BI and Tableau can be powerful enablers for supply and demand planners to reveal insights and drive strategic and tactical actions in an agile manner. Power BI and/or Tableau can be successfully implemented into a company’s existing supply and demand planning process by focusing on three key steps in the implementation cycle: creating a single-source-of-truth data source; creating a centralized dashboard and reports that everyone can trust to collaborate; and creating a personalized dashboard and reports for each process owner and contributor. This session will focus on these three important steps to create a collaborative supply and demand planning process by leveraging practical reports designed in Power BI and Tableau, with the goal of optimizing inventory throughout supply chain network. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

This session takes a closer look at supply chain performance management, starting with an overview of a performance management framework and highlighting the key characteristics of a performance management system. The Balanced Scorecard approach is introduced, along with its link to supply chain performance management. Attendees will learn the most commonly used metrics related to efficiency, productivity, quality and safety, along with key supply chain metrics used in various industries. Presenter Sunil Bharadwaj will also share a snapshot of functional KPIs across the plan-source-make-deliver-return cycle, and the most important factors to consider while developing a performance management system. The presentation also sheds light on the Three Vs: visibility, velocity and variability. You'll depart armed with tips and guidelines on supply chain performance metrics and the concept of multiplicative efficiencies across the value chain. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

Sales and operations teams often seem to be adversaries locked in battle. S&OP can help break down barriers and create the collaborative environment that transforms an organization. This session will discuss the paradigm shifts needed to turn adversaries into advocates. You'll learn how to utilize CRM and sales tools to drill into data gold mines. Additionally, you will review strategies to deploy that data utilizing probability and timing parameters that open up dialogue between teams. You will gain methods of engaging sales throughout the S&OP process to ensure that teams remain positively and productively aligned. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

Traditionally, many healthcare supply chains have been disjointed global networks packed with inventory. This session examines the role of the logistics control tower in optimizing these traditional supply chains and distribution channels. Case studies and examples will illustrate how top 50 global healthcare businesses and logistics service providers have used the control tower approach to optimize these networks. Presenter Richard Gibson of Accord Healthcare will discuss the combined role played by information technology, planning and operations management in delivering a seamless solution across global multi-partner healthcare organizations. Participants will leave knowing the real service and cash value this approach can enable. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

When seeking new outsourcing opportunities and strategies to manage risk and maximize team performance, using real-world case studies is a highly effective way to learn what has worked and what hasn't worked for other organizations. Whether you directly manage outsourced suppliers or work through a service provider, outsourcing is a multifaceted process with goals that include lowering costs, managing quality, gaining operational efficiencies, enabling access to external resources, and many others. This joint session includes the perspectives of an outsourcing service provider and a manufacturer who will share sourcing and procurement best practices and strategies. They will outline solutions to address some of the challenges you might encounter in areas including QA, auditing, ethics, product development, cost drivers and cost justifications, and navigating in a low-cost, offshore environment. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

Smart manufacturing is about helping people do their jobs better, and it is important to understand how this will affect businesses and people. There will be a competence shift that represents a big challenge for leadership. Smart manufacturing is realized through continuous improvement as well as case-driven innovation. The change is driven in three dimensions, making the factory automated, connected and intelligent. It is when we combine these three elements that smart manufacturing is created, moving toward a fully data-driven environment. Connectivity leveraged on 5G technology provides the mobility, security, availability and reliability needed to realize smart manufacturing. This session will focus on the three dimensions of smart manufacturing—automation, connectivity and intelligence—and how these will impact the manufacturing industry and people as they work to support and respond to customer and business demands. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

Rail is big business. Today’s freight railroads carry 14 million intermodal containers, many of which carry time-critical goods. 560 private railroads operate 140,000 miles of track in the United States, support over 1.1 million jobs, stimulate $220 billion in economic output, and contribute more than $25 billion in annual tax revenue. New technology, along with improved relationships between railroads, shippers, suppliers and customers, has brought about new opportunities to raise supply chain performance by integrating railroads with their customers’ supply chains, using technology as both a platform and an enabler. The digital railway age is upon us, and the opportunity is now for rail to adapt, leverage technology and grow as a key part of the supply chain. Attendees will learn how technology has enabled new rail safety developments, along with the use of drones, mobile equipment, sensors, radar and ultrasound detectors. This translates into a vast data source that enables the exchange of information between railroads to provide smoother, more efficient and effective end-to-end journeys. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

Moving hazardous materials through the supply chain is a responsibility shared by everyone involved. It requires not only an understanding of the requirements, but also an appreciation as to why compliance plays such an important role in the safety of our supply chains. As the movement of dangerous goods can be a key variable in an organization’s business, the need for qualified individuals with knowledge in transporting hazardous materials can be essential to success. This presentation is aimed at an audience that may have no knowledge of dangerous goods logistics and will allow attendees to become more informed on this issue. Topics covered include the ever-changing regulations on the transportation of lithium batteries; new technologies that drive safety and compliance while mitigating risk; and the legal requirements of training required of both shippers and carriers involved in the transport of dangerous goods. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.

Compare your supply chain leadership development strategy to other top firms. How are you filling the supply chain leadership gap? Are you linking learning experiences to performance to achieve competitive advantage? Are you addressing technical, behavioral, and cultural factors? In this session, Peter Bolstorff, executive vice president of the Association for Supply Chain Management will give attendees an inside look at leadership development in supply chain excellent companies, the benefits that leaders are counting on, and the investments that will enable them. Presented at the 2019 ASCM Conference--Las Vegas, Nevada.