APICS Operations Management Body of Knowledge Framework, Third Edition

Appendices

In May 2009, APICS conducted two surveys of operations and supply chain management professionals. Respondents related the relevancy of specific APICS Operations Management Body of Knowledge (OMBOK) Framework topics to their work. Respondents evaluated each APICS OMBOK Framework topic as directly relevant, generally relevant, or not relevant to their own or their teams' responsibilities. Analysis of the data revealed which topics have greater relevancy for each job title and industry. A checked box indicates that the topic is very relevant—a frequent responsibility. Unchecked boxes indicate the topic is not relevant or is a task performed infrequently. Over the course of an operations management professional's career, he or she may encounter all topics covered in the framework.

APICS created two appendices out of the surveys for the APICS OMBOK Framework. The first appendix is based on the results for the non-manufacturing industries of distribution, health care services, retail, utilities, and hospitality. The second appendix is based on operations and supply chain management professionals currently in the following job titles:

  • materials management director/manager
  • supply chain director/manager
  • distribution/logistics director/manager
  • master scheduler
  • buyer/planner
  • demand planner
  • master scheduling manager
  • purchasing director/manager
  • warehouse manager
  • lean operations facilitator
  • supply chain analyst
  • capacity planner (internal and external).


Appendix I: Relevancy by Industry (Non-Manufacturing)

OMBOK SECTION

Distribution

Health Care

Retail

Utilities

Hospitality

OMBOK Chapter 2—Strategy

2.1 Operations Strategy

x

x

x

x

x

2.2 Supply Chain Strategy

x

x

x

x

x

2.4 Operations Management Links to Other Business or Organizational Areas

x

x

x

x

x

2.5 Product/Service Design

x

x

x

x

x

2.6 Strategic Capacity

x

x

x

x

x

OMBOK Chapter 3—Supply Chain

3.1 Responsiveness, Agility, and Efficiency

x

x

x

x

x

3.2 Supply Chain Visibility

x

x

x

x

3.3 Risk Management

x

x

x

x

x

3.4 Locating Facilities

x

x

x

x

x

3.5 Distribution

x

x

x

x

x

3.6 Warehousing

x

x

x

x

3.7 Logistics

x

x

x

x

3.8 International Regulations

x

3.9 Strategic Sourcing

x

x

x

x

x

3.10 Customer Relationship Management

x

x

x

x

x

3.11 Lean Management

x

x

x

x

x

OMBOK Chapter 4—Processes

4.1 Process Mapping

x

x

x

x

x

4.2 Manufacturing Process Environments

4.3 Service Processes

x

x

x

x

x

4.4 Quality

x

x

x

x

x

OMBOK SECTION

Distribution

Health Care

Retail

Utilities

Hospitality

OMBOK Chapter 5—Planning and Control

5.1 Enterprise Resources Planning (ERP)

x

x

5.2 Inventory: Dependent 
and Independent Demand

x

x

x

5.3 Master Planning

x

x

x

x

x

5.4 Demand Management and Forecasting

x

x

x

x

x

5.5 Sales and Operations Planning (S&OP)

x

x

x

x

x

5.6 Material Requirements Planning (MRP)

x

x

x

x

x

5.7 Distribution Requirements Planning (DRP)

x

x

5.8 Inventory Management

x

x

x

x

x

5.9 Inventory Models

x

x

x

x

5.10 Vendor-Managed Inventory

x

x

x

x

5.11 Collaborative Planning, Forecasting, 
and Replenishment (CPFR)

x

x

x

OMBOK Chapter 6—Scheduling

6.1 Routing

x

x

6.2 Standards (Time Measurement)

x

x

x

x

6.3 Scheduling Techniques

x

x

x

x

x

6.4 & 6.5 Dispatching* (See OMBOK 6.5)

x

6.6 Queuing and Simulation

x

6.7 Theory of Constraints (TOC)

x

6.8-6.9 Advanced Planning Systems (APS)

6.10 Production Activity Control (PAC)

x

x

x

x

6.11 Manufacturing Execution System 
Management - Tracking

x

x

OMBOK Chapter 7—Project Management

7.1 Project Organization

x

x

x

7.2-7.3 Planning Processes

x

x

x

OMBOK SECTION

Distribution

Health Care

Retail

Utilities

Hospitality

OMBOK Chapter 8— Advanced Manufacturing and Service Technology

8.1 Information Technology

x

x

x

x

x

8.2 Automated Manufacturing

8.3 Advanced Service Systems

OMBOK Chapter 9—Emerging Operations Technologies

9.1-9.4 Web Collaboration/E-Business, 
Warehouse Management Systems (WMS), Virtual Team Collaboration Rapid Prototyping

x

x

x

x