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APICS Operations Management Body of Knowledge Framework, Third Edition

Preface and Acknowledgments

Chapter 1

Introduction

1.1 Purpose of the APICS OMBOK Framework 

1.2 Organization of the APICS OMBOK Framework 

1.3 Overview of APICS certification

1.4 Relevance of operations management

Chapter 2

Strategy

2.1 Operations strategy

2.2 Supply chain strategy

2.3 Sustainability

2.4 Operations management links to other functional areas

2.5 Product and service design

2.6 Strategic capacity

2.7 Project management strategic uses

Chapter 3

Supply Chain

3.1 Responsiveness, agility, and efficiency

3.2 Supply chain visibility, synchronization, and bullwhip minimization

3.3 Risk management

3.4 Locating facilities

3.5 Distribution

3.6 Warehousing

3.7 Logistics

3.8 International regulations

3.9 Strategic sourcing

3.10 Customer relationship management (CRM)

3.11 Lean management

Chapter 4

Processes

4.1 Process mapping

4.2 Manufacturing process environments

4.3 Service processes

4.4 Quality

Chapter 5

Planning and Control

5.1 Enterprise resources planning (ERP)

5.2 Inventory

5.3 Master planning

5.4 Demand management and forecasting

5.5 Sales and operations planning (S&OP)

5.6 Material requirements planning (MRP)

5.7 Distribution requirements planning (DRP)

5.8 Inventory management

5.9 Inventory models

5.10 Vendor-managed inventory (VMI)

5.11 Collaborative planning, forecasting, and replenishment (CPFR)

Chapter 6

Scheduling

6.1 Routing

6.2 Standard time

6.3 Scheduling techniques

6.4 Master production schedule (MPS)

6.5 Dispatching

6.6 Queuing and simulation

6.7 Theory of constraints (TOC)

6.8 Service scheduling (days on/days off)

6.9 Advanced planning and scheduling (APS)

6.10 Production activity control (PAC)

6.11 Manufacturing execution systems management

Chapter 7

Project Management

7.1 Project organization and leadership

7.2 Planning processes

7.3 Project metrics

Chapter 8

Advanced Manufacturing and Service Technology

8.1 Information technology

8.2 Automated manufacturing

8.3 Advanced service systems

Chapter 9

Emerging Operations Technologies

9.1 Web collaboration/e-business

9.2 Warehouse management systems (WMS)

9.3 Virtual team collaboration

9.4 Rapid prototyping

Appendices

Appendix I: Relevancy by Industry (Non-Manufacturing)

Appendix II: Relevancy by Job Title Index