Elizabeth Rennie | November/December 2015 | 25 | 6
Stephen T. Desirey, CFPIM, PMP, says the APICS approach to business "trains the mind" to look beyond one-dimensional statistics to uncover the sources of problems. "Too often, we work and try to solve the symptoms instead of seeking its root cause,” Desirey explains. "We must ask, “Why did the numbers come out this way?' and, 'Where were there unintended consequences causing a problem?"'