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APICS Webinar Archive

APICS offers its members free or discounted access to a selection of recorded APICS Webinars. These sessions enable you to connect with industry experts for specialized topic-focused education. Each 60-minute event features an educational discussion, case studies, and a Q&A session.

APICS Webinars On Demand cover operations management subjects such as accounting, e-business, forecasting, inventory, lean, management, six sigma, supply chain, theory of constraints (TOC), available to APICS members free of charge or at a discount. Begin exploring one of your APICS member benefits today!

Watch archived APICS online events now on APICS's YouTube channel.

APICS Extra Live: Ease Customer Effort with an Enhanced Omnichannel Experience

Presented by:
Annette Franz
CEO and Founder
CX Journey Inc.

Date: August 17, 2017
Time: 1:00 p.m. Central

Attend this APICS Extra Live webinar to learn more about omnichannel from “Customer Experience” department author Annette Franz. Participants will gain

  • a clear understanding of omnichannel and why it’s such a hot topic for today’s consumers
  • insight into how omnichannel affects customer experiences with your business and brand
  • the two essential steps every company should take to deliver a seamless omnichannel experience.

APICS Extra Live is available to APICS members only. Members, please click here to log in and be transferred to the webinar recording.

Notice

The APICS offices are closing at 11:00 am CT on Friday, December 14. We will re-open at 6:00 am CT on Monday, December 17. We apologize for any inconvenience this causes.
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System Maintenance

The Pearson VUE Hub will be down at 5:00 pm CT Saturday, December 15 until 2:00 am CT Sunday, December 16. Exams cannot be scheduled during this time. Please contact Pearson VUE at 866-583-8949 or www.pearsonvue.com/apics/contact with questions.
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