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APICS Extra Live

APICS Extra Live webinars provide added insight and information about articles from APICS magazine. Check back frequently to see which APICS magazine authors are speaking in the upcoming events.

APICS Extra Live: Ease Customer Effort with an Enhanced Omnichannel Experience

Presented by:
Annette Franz
CEO and Founder
CX Journey Inc.

Date: August 17, 2017
Time: 1:00 p.m. Central

Attend this APICS Extra Live webinar to learn more about omnichannel from “Customer Experience” department author Annette Franz. Participants will gain

  • a clear understanding of omnichannel and why it’s such a hot topic for today’s consumers
  • insight into how omnichannel affects customer experiences with your business and brand
  • the two essential steps every company should take to deliver a seamless omnichannel experience.

APICS Extra Live is available to APICS members only. Members, please click here to log in and be transferred to the webinar recording.