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Course Outline

SCOR Professional training provides an in-depth understanding of the latest version of the Supply Chain Operations Reference (SCOR) model. 

This training introduces attendees to the full scope and contents of the APICS SCOR framework. Attendees will learn the major process components of the framework (Plan, Make, Source, Deliver, Return, Enable) from a supply chain perspective. Below is a full outline of the SCOR Framework and Problem Solving with SCOR three-day course:

Day 1 - Framework

  • Introduction to the SCOR Framework
  • SCOR Reference Sources
  • Using the SCOR Sourcebook
  • SCOR Performance : Definition
  • SCOR Performance : Attributes and Levels
  • SCOR Processes : Definition
  • SCOR Processes and the Supply Chain
  • SCOR Processes : Levels
  • SCOR Practices : Definition
  • SCOR People : Definition
  • Green SCOR : Definition

Days 2 & 3 - SCOR Improvement Program: Concepts and Practices

SCOR Improvement Program Racetrack: Introduction


  1. SCOR Program Phase 1 - Pre-SCOR
    • Motivations for Undertaking a SCOR Improvement Program
    • SCOR Improvement Program Organization
    • Pre-SCOR Case Study
  2. SCOR Program Phase 2 - S: Set the Scope
    • Creating the Supply Chain Definition Matrix
    • Improvement Program Charter
    • S: Set the Scope Case Study

  3. SCOR Program Phase 3 - C: Configure the Supply Chain
    • SCOR Level 1 and Level 2 Metrics Selection
    • Benchmarking
    • Creating a SCORcard
    • C: Configure the Supply Chain Case Study
  4. SCOR Program Phase 4 - O: Optimize Projects
    • Create Preliminary Project Portfolio
    • Prioritization and Sequencing of Projects
    • O: Optimize Projects Case Study

  5. SCOR Program Phase 5 – R: Ready for Implementation
    • Improvement Project Charter
    • Project Test, Pilot, and Rollout
    • R: Ready for Implementation Case Study