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Manoj Gidda, CPIM, CSCP
IT Business Relationship Manager

“The APICS CSCP certification boosted my confidence and self-esteem and helped me gain significant business knowledge in the supply chain space.”

Why did you decide to pursue the APICS CSCP certification?

As an IT Business Relationship Manager, I am responsible for managing the IT systems portfolio for Supply Chain Business Domain. My primary responsibility is to align IT strategy with business strategy and identify areas where IT solutions can add value to our business.   I quickly realized that to excel in my role as the BRM, I needed to improve my business knowledge so I could better serve my business partners. As I was doing some research, I came across the CSCP certification and after some thought, I finally decided to pursue the certification. It was truly an amazing experience and I am glad that I made the decision.

How did you prepare for the APICS CSCP exam?

I used the CSCP online learning system purchased through the APICS website.

What was your biggest takeaway from APICS CSCP training?

Among other benefits, one key takeaway for me personally is that the certification helped me to "speak and understand the language of the business".  Prior to this certification, one of the challenges that I used to face was the difficulty in understanding some of the terminology that my business partners used. This certification helped in overcoming this challenge and now I am very comfortable in communicating and understanding the business which is a key ingredient for delivering successful IT solutions. It also helped me in understanding how supply chain business leaders think when it comes to formulating supply chain strategy so I can ensure that our IT strategy is aligned to support our business strategy.

How has an APICS certification impacted your career or organization?

APICS certification boosted my confidence and self-esteem and helped me gain significant business knowledge in the supply chain space. As IT professionals, sometimes we focus so much on systems and technology that we fail to look at things from a business perspective. CSCP helped me come out of a technology focused mindset and more into understanding the big picture.  

Have you implemented a supply chain initiative at your organization as a result of your APICS CSCP training?

I am able to apply a variety of concepts and principles that I learned as part of the CSCP certification in solving real world issues and problems in my organization.

What are other benefits of APICS certification?

One of the misconceptions that I had prior to completing this certification is that CSCP is only for individuals who perform day-to-day activities in supply chain. After completing the certification, I realized that CSCP is a great tool for anyone who is not directly part of the supply chain organization but interacts with the supply chain functions. Whether you are an IT professional like me, or part of the contracts/legal organization responsible for establishing contracts with supply chain partners, or part of the marketing organization responsible for launching products in markets, CSCP is a great way to understand the supply chain business processes.

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