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APICS Code of Ethics

Before taking an exam, you agree to:
  • Maintain exemplary standards of professional conduct;
  • Not misrepresent your qualifications, experience, or education to APICS or others you serve in a professional capacity;
  • Respect and not violate the United States Copyright of all APICS materials, including but not limited to courseware, magazine articles and other APICS publications, APICS conference presentations, and CPIM and CSCP examination resources. In this same spirit, you must not violate the copyright of other organizations and individuals in your professional capacity;
  • Not engage in or sanction any exploitation of one’s membership, company, or profession;
  • Encourage and cooperate in the interchange of knowledge and techniques for the mutual benefit of the profession;
  • In your professional capacity, respect the fundamental rights and dignity of all individuals. You must demonstrate sensitivity to cultural, individual, and role differences, including those due to age, gender, race, ethnicity, national origin, religion, sexual orientation, disability, language, and socio-economic status;
  • In your professional capacity, not engage in behavior that is harassing or demeaning to others based on factors including, but not limited to, age, gender, race, ethnicity, national origin, religion, sexual orientation, disability, language, or socio-economic status;
  • Adhere to this Code of Conduct and its application to your professional work. Lack of awareness or misunderstanding of an ethical standard is not itself a defense to a charge of unethical conduct;
  • Contact the Ethics Committee when uncertain whether a particular situation or course of action violates the Code of Conduct; and
  • Not to become the subject of public disrepute, contempt, or scandal that affects your image or goodwill.
  • Failure to abide by APICS Code of Ethics policy may result in sanctions up to and including decertification.

Testing Policies

The first and last names on the primary and secondary identifications presented at the test center must match the first and last names identified on the exam registration in order to receive admittance to test. If you do not bring the required IDs on exam day or the name you register with does not match your IDs, you will be denied admission to the examination and will forfeit the exam fees.

APICS membership, products, exam credits, and ATT examination fees are non-refundable and non-transferable. If a candidate fraudulently disputes credit card or payment charges, APICS may require the candidate to pay any costs it incurred, as a result of the fraudulent dispute, and shall ban the candidate from electronic payment options in the future. In order to purchase APICS products in the future, the candidate must contact APICS directly to coordinate an APICS-approved payment option, including but not limited to, cashier’s check or money order.

Cancellation and rescheduling fees as noted in the examination procedures bulletins apply. Testing is monitored through the use of one or more of the following: a viewing window, a video monitor, or a sound-monitoring device in the room. Testing sessions may be photographed or videotaped to ensure the integrity of the APICS certification process.

Misconduct

The test center manager is authorized to dismiss you from a test session for the following reasons:
  • creating a disturbance
  • giving or receiving help
  • using notes, books, wristwatch calculators, digital assistants, electronic dictionaries or other aids
  • using electronic devices, including mobile phones
  • attempting to remove scratch paper from the testing room
  • attempting to tamper with the computer
  • attempting to remove test questions (in any format) from the testing room
  • failing to follow the test center manager’s directions
  • Sharing exam content
In addition, because the entire question data bank, the exam form, and all exam materials are copyrighted and are the legal property of APICS, legal action will be taken against anyone who violates the copyright laws by distributing examination content or materials through any form of reproduction. Oral, written, or electronic communication during the exam is strictly prohibited and punishable by law.

If you engage in any of these forms of misconduct, at a minimum your exam will not be scored, your fees will not be refunded, and you will be prevented from retaking the exam for six months. Furthermore, acts of misconduct will be brought to the attention of the APICS Certification Committee and the APICS Ethics Committee, which may result in
  • cancelation of your prior or current exam scores
  • revocation of your certification
  • discontinuation of your membership.

No-show policy

No-show candidates shall forfeit their exam fees. You may be considered a no-show on the day of your scheduled exam if
  • you fail to reschedule or cancel your exam appointment within the appropriate time frame;
  • you choose not to keep your exam appointment;
  • you do not have an acceptable reason for your absence;
  • the name on your identifications does not match the name you registered with and/or the name APICS has on file and you are not allowed in the testing room;
  • you fail to check in at the test center at least 15 minutes prior to the scheduled appointment;
  • you do not bring two forms of acceptable identification to the exam.

Notice

We are extending our Customer Service hours! APICS phone and chat support is now available from 6:00 a.m.–6:00 p.m. CT, Monday through Friday at 1-800-444-2742 or +1-773-867-1777.
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