Please follow the instructions below if you are a proctor or a candidate taking an exam for the following APICS programs:
IMPORTANT NOTICE: Please do not proceed unless directed to by your school administrator or proctor.
Browser Lock can only be downloaded on the computer/laptop on which you are taking the exam. Before downloading Browser Lock, please contact your proctor or exam administrator to ensure this is the computer you will be using for the exam.
An exam proctor must be present for the entire duration of the exam. You will not be able to begin the exam without the proctor/instructor’s assistance.
If you are the proctor and experiencing issues with your username, password or Private Access Code, please contact:
Email: Exams@apics.org or call: +1 (773) 867-1778, Monday through Friday, 8:30 am-4:30 pm CT.
Technical problems during the exam delivery?
If technical issues arise while the exam is being delivered, the proctor (not the exam taker) should visit the Pearson VUE Client Application Support website for assistance.
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If you have questions or concerns, please APICS Customer Service at 1-800-444-2742 or +1-773-867-1777 or email firstname.lastname@example.org.