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Careers, Education, and Certification > Courses > Foundational Courses > Customer-Focused Supply Chain Management

Enable Your Organization's Supply Chain Operations with the APICS Customer-Focused Supply Chain Management Course

APICS is pleased to announce a new, one-day course for professionals in functions that support the supply chain (for example, sales and marketing, accounting, information technology, and senior executives).

The class, Customer-Focused Supply Chain Management, will provide an insider's view of supply chain management. It offers fundamental knowledge of the functions of SCM and is designed to quickly and effectively educate team members who interact with or support supply chain activities, helping to increase efficiency and generate ideas for improvements.

After this course, participants can more fully contribute to the cross-functional and interorganizational processes of a successful supply chain. Further, the class leads participants and others in their organizations to the APICS Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), and other APICS programs.

The course strengthens the entire team and fosters appreciation of a properly structured and managed supply chain.

Benefits to Participants

Participants in this program will:

  • Learn the basic terminology used in SCM and be able to more effectively communicate with SCM teams.
  • Understand the basic elements of SCM and how improvements in processes and communication can lead to increased overall customer satisfaction and profitability.
  • Be more fully integrated as a part of the team supporting the increasingly important SCM function

Classes Start Soon!

The CFSCM course is available through APICS Channel Partners and APICS Corporate Services.

To be notified when classes become available in your area, please click here and fill out the form. An APICS team member will contact you when the classes are available.

APICS Corporate Services: Contact the APICS Corporate Services Department at (800) 444-2742 or (773) 867-1777 or email corporateservices@apics.org for more information.

NOTE: It is a 7-hour course to meet the basic informational needs of individuals who interact with and support supply chain professionals. The course is now available for sale to APICS Partners. To order instructor kits or participant workbooks, call APICS Customer Support at (800) 444-2742 or (773) 867-1777.

Is your team interested in this course? Contact corporateservices@apics.org

Deepen your understanding of supply chain concepts with your peers on the APICS Supply Chain Channel today.