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Retailers and Distributors Already Are Planning Holiday Staffing

  • APICS staff
  2017

The holiday hiring season has arrived, and retail and distribution companies are announcing their staffing expectations for the coming months. Although some businesses expect to take on more employees, others are looking to make do with their current staffing levels.

In the distribution space, UPS expects to hire nearly 95,000 people to handle and deliver packages, while FedEx is planning to bring on more than 50,000 seasonal workers, according to USA Today. In addition, UPS anticipates keeping its seasonal employees through early 2018, when shoppers are making returns or using gift cards to make new purchases. 

Deloitte is predicting that holiday retail sales will reach nearly $1.5 trillion this year, including a nearly 20 percent increase in e-commerce sales, according to Multichannel Merchant. To handle this increasing demand, Target plans to hire close to 100,000 workers and is raising its minimum wage to $10 starting in November. A recent nationwide job fair for Amazon filled nearly 50,000 positions. Conversely Walmart is counting on current employees to work extra hours to fill any service gaps. 

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