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Talent Pipeline

  • Hiring Advice You Can Take to the Bank

    • Randall Schaefer
    March/April 2017
    Years of consulting have taught me that the most perilous time for a small company is when it has grown to a point where it can no longer be managed informally. The founder of the business realizes that it is impossible to keep up with everything without some kind of help but has qualms about suddenly having to share decision-making responsibility.......Read More
  • Boost Productivity by Empowering Employees

    • Annette Franz Gleneicki
    March/April 2017
    Employee empowerment is one of those phrases that tends to make people groan, but it is absolutely not just another bit of business lingo. Empowerment is a key concept to both reducing effort and increasing engagement. After all, when people feel empowered, they are in charge of optimizing their own work processes and connecting with and contributing to business objectives.......Read More
  • Cultivating Present and Potential Talent

    • Eric P. Jack
    • John P. Collins
    March/April 2017
    Many industry professionals worry that countless potential supply chain workers have fallen between the employment cracks. This often is a result of the technical advances that lead to new and better products and services yet also cause sudden changes that require people to learn new skills in order to stay gainfully employed. How can supply chain management leaders effectively reach potential employees who have been affected by such innovations?......Read More
  • The Importance of Building a Culture of Candor

    • Philip E. Quigley
    March/April 2017
    At the end of fall semester, one of the last assignments I gave my students at California State University, Fullerton, was an analysis of Boeing’s 787 product launch. Together, we had watched videos about the 737’s just-in-time initiative and the implementation of a moving production line for the 777. Everyone, myself included, has been impressed with these successes. They took incredible amounts of planning, coordination, and cooperation among Boeing’s various departments. So why did such a competent organization encounter years of delays as a result of electrical and software issues, engine failures, fuel leaks, windshield and wing cracks, employee strikes, and a string of other problems with its 787?......Read More
  • Engaging Employees Who Propel Your Business

    • Nick Santini
    March/April 2017
    In supply chain, employees are the fuel that powers the business engine. They are the true innovators and the keys to creating positive influences on both the corporate environment and the business overall. It is therefore critical that employers seek the right mix of people to fill the various company roles and keep productivity moving forward. So, when there is an open position, how does a hiring manager identify the best person for the role and the business?......Read More
  • Industry Transitions and the Employment Disruptions They Cause

    • Eric P. Jack
    • John P. Collins
    January/February 2017
    Do you long for the good old days when you could employ more workers? Do you wish to go back to a time when people could spend their days on assembly lines and earn enough money to provide for their families? It’s true that many manufacturing jobs have become automated or even vanished altogether. Products are still getting made—just with significantly fewer workers.......Read More
  • Can We Wipe Out Vulnerabilities in High-Tech Devices?

    • Philip E. Quigley
    January/February 2017
    The news about Samsung’s Galaxy Note 7 continues to sound rather grim. Within weeks of launch, the multinational company received reports of overheating and exploding batteries, which ultimately resulted in a recall of all of the 3 million smartphones that had been sold. Not long afterward, production was halted, and then Samsung scrapped the Galaxy Note 7 entirely. Current estimates say the cost of the recall, lost revenue, and drop in stock value will exceed $6 billion. One news outlet estimates it will hit as high as $17 billion.......Read More
  • Wise Managers Keep Teams on the Right Turf

    • Randall Schaefer
    January/February 2017
    Sometimes very successful managers grow to believe that they are invincible. Such was the case with the new general manager of food producer ABC Company. At ABC Company, products had to stay frozen until people were ready to consume them. But the business had a small freezer that could only hold a few hours' worth of production. The good news was that the firm enjoyed a long-standing relationship with XYZ Company, which would haul away food production every few hours and distribute it via a network of refrigerated trucks and warehouses. For many years, this resulted in mutual profitably.......Read More
  • Schedules Are Worthless, but Scheduling Is Everything

    • Dave Turbide
    January/February 2017
    Former US President Dwight D. Eisenhower once gave this great advice: Plans are worthless, but planning is everything. The same can be said for production schedules and production scheduling. No matter how they are derived, production schedules will almost never play out as planned. Nevertheless, scheduling is an essential tool for managing the flow of work and completing jobs on time. Production schedules provide visibility and direction to the plant floor, supporting resources, materials, and much more. Let’s take a brief look at the most common scheduling approaches.......Read More
  • Winning Principles for Teams Driving Change

    • Peter J. Sherman
    January/February 2017
    Your organization’s new strategic supply chain program has stalled. Process-improvement projects are abandoned, and employees are checking boxes at best and checking out at worst. Of course, these are all symptoms of the deeper issues at hand. The real problems actually rest in the makeup of the project team and how well the change management effort has been orchestrated. The good news is that these factors are within your control.......Read More
  • Achieving Gender Parity in Supply Chain Careers

    • Elba Pareja-Gallagher
      2016
    Not too long ago, there was a question that I couldn’t get out of my head: Why do women still hold such a small percentage of supply chain management senior leadership positions? Five whys and many hours of research later, I came to the conclusion that gender parity will never be achieved without systemic change. Companies must be more deliberate about leveling the playing field for career advancement to attract and retain women leaders.......Read More
  • Fostering Innovative Supply Chain Professionals

    C. H. Robinson invests in employees to gain competitive advantage
    • Elizabeth Rennie
    September/October 2016
    Founded in 1905, C. H. Robinson is a Fortune 500 company and global provider of multimodal logistics services, fresh produce sourcing, and information solutions. The firm serves approximately 110,000 customers through a network of more than 280 offices and 13,000 employees. In addition, C. H. Robinson works with about 68,000 transportation providers worldwide.......Read More
  • Enriching the Creative Core

    Leverage your supply chain and operations management expertise
    • John P. Collins
    May/June 2016
    In previous “Building Blocks” departments, we have discussed the enormous changes that are occurring in the supply chain and operations management fields due to innovations and disruptions beyond the scope of traditional competition. We identified several industries where these shifts are quite visible, including automotive, oil, coal, power generation, and health care. ......Read More
  • Casting for Talent

    Strategies struggle to keep pace with workplace needs
    • Karen Huelsman
    March/April 2016
    ​Regardless of the line of business, there always is work to be done. It’s easy to develop tunnel vision when focusing on getting products out the door.......Read More
  • Switch On or Turn Off?

    Employee perception can make all the difference
    • Annette Franz Gleneicki
    March/April 2016
    In the last two “Customer Experience” departments, I have explored the importance of listening to your employees as well as your customers, particularly during periods of turmoil or organizational change. I discussed the spillover effect—the tendency of one person’s emotions to affect how others feel—and why that concept validates the idea that putting employees first essentially translates into putting customers first too.......Read More
  • Worker Shortage or Skills Gap?

    Numbers reveal the scope of the issue
    • Richard E. Crandall
    March/April 2016
    As baby boomers reach retirement age, supply chain and operations management professionals are increasingly talking about the labor shortages apparent in most facets of business. Some companies might be feeling these pressures more strongly than others, though, which brings up the question of whether industry is actually experiencing a labor shortage or a skills gap. To determine this, let’s examine where labor shortages and skills gaps are being reported, what could be causing them, and what is being done to address them.......Read More
  • Seeking 2 Million Professionals in 1 Decade

    A supply chain innovator is working to fill the gap
    • Elizabeth Rennie
    January/February 2016
    Cheryl Dalsin is the founder of Intel’s innovative Supply Chain and Science, Technology, Engineering, and Math (STEM) Volunteer Outreach program. Elizabeth Rennie, APICS magazine managing editor, recently had the opportunity to speak with Dalsin about the program, its objectives with regard to .........Read More
  • Demand-Driven, Collaborative People Supply Chains

    A trend in IT could benefit many
    • Atish Dasgupta
    • Ravichandran Guruswamy
    • V.G. Venkatesh
    January/February 2016
    Today’s business professionals are heightening their focus on the value of human resources, proper people acquisition, and their optimal allocation to various projects. Smart company leaders recognize that employees are the most effective means to combat complexity, competition, shortened life cycles, risk, inefficiencies, cost pressures, and ever-intensifying customer requirements. As a result, more organizations are enjoying the significant benefits that can be gained by superior planning and management of their “people supply chains.”......Read More
  • The Spillover Effect

    Understanding this key driver of a great customer experience
    • Annette Franz Gleneicki
    November/December 2015
    There is a significant link between the employee experience and the customer experience. However, many companies still fail to make the employee experience a priority, focusing instead on stakeholder value, the bottom line, or just customer experience. The fact is, the employee experience has clear and significant effects on each of these. Therefore, putting employees first and making their experiences a priority must be addressed at the outset.......Read More
  • Career Lift

    Taking hold of opportunities produces untold success
    • Randall Schaefer
    November/December 2015
    Three decades ago, I was director of materials for a supplier to the automotive industry. Our Grand Rapids, Michigan, factory made multiple daily shipments to the Buick assembly plant about 70 miles away in Lansing. ......Read More