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Principles of Managing Operations

Managing Operations Workbook 1
The Principles of Managing Operations introduces the fundamentals of operational process design, quality and organizational management and performance. For more detail on topics covered, see the Principles of Managing Operations Instructor Guide Table of Contents.

Topics include:

  • Processes and operations
  • Project management
  • Product and process design
  • Total quality management
  • Statistical quality control
  • Process improvement and optimization
  • Organizational management and performance

Full Course Outline

The full Principles of Managing Operations course outline is available for view in this PDF.

How to Purchase

Channel partners, please follow this step-by-step process to purchase Principles Workbooks and Instructor Guides:

  1. Log in to your My APICS account
  2. Visit shop APICS
  3. Add material from the Principles Products category
  4. Check out
APICS for Business

Notice

The APICS Customer Experience team will be out of the office Thursday, October 25 starting at 10:30am CT. Regular office hours will resume Friday, October 26 at 6am CT.
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