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SCOR early adopter Ericsson AB continues to benefit from the tool 15 years later.

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Ericsson AB Customer Success Story

Ericsson AB began using SCOR in 1997, just one year after its development; SCOR then was applied more formally across Ericsson's global networks beginning in 2004.

In the years since, SCOR has evolved to become the foundation of Ericsson's global outbound supply chain strategy. Today, SCOR enables Ericsson to make significant, long-term performance improvements. By fully adopting the architecture and actively employing scorecards for performance measurement and benchmarking, the supply chain organization has achieved enhanced operational control, improved data quality, more efficient measurement and technology solutions, and meaningful bottom-line improvements.