The APICS executive staff consists of a team of dedicated professionals who work alongside the APICS Board of Directors and volunteer leaders to further APICS’s mission.
Abe Eshkenazi currently serves as the chief executive officer for APICS. Prior to joining APICS, Eshkenazi was the managing director for the Operations Consulting Group of American Express Tax and Business Services.
Eshkenazi has provided business, operational, and compliance consulting services to professional service organizations, associations, and tax-exempt and government organizations. His leadership role included project management, business process redesign, and individual and organizational alignment; including design and implementation of outsource strategies. Eshkenazi has been a frequent speaker on outsourcing, nonprofit mergers, and strategic alliances.
In addition to his CPA, Eshkenazi holds a master of business administration in management from Northwestern University, Kellogg Graduate School of Management; a master of business administration in finance from DePaul University; and a bachelor’s degree from Northeastern Illinois University. Eshkenazi is also an APICS Certified Supply Chain Professional (CSCP), a Certified Healthcare Executive (CHE), and a Certified Association Executive (CAE).
Jeff Zettek currently serves as the chief financial officer for APICS and is responsible for the accounting and financial aspects of planning, reporting, governance and strategy initiatives within the organization. Zettek also oversees information technology, human resources and facilities.
Zettek has over twelve years of diversified finance and accounting experience having worked in a wide variety of industries for enterprises that range in size from small privately held organizations to large multi-national public companies. Previous experience in these roles included acquisition and divestiture due diligence, planning and analysis, strategy, financial and management reporting, internal and external audit functions and fraud investigations. In addition to being a CPA, Zettek has the certified internal auditor designation.
Prior to joining APICS, Zettek worked in KPMG’s Transaction Services practice group for more than seven years after transferring from their Risk Advisory Service group in 2004. Additionally, Zettek's professional experience included roles at AT&T and Deloitte.
In his role as executive vice president of education and certification, Martinez serves as the primary legal advisor for APICS and is responsible for guiding the association’s direction and strategy for APICS’ professional development and certification departments.
Prior to joining APICS, Martinez had a long-standing career in public service—most recently as the deputy governor for the state of Illinois. Additionally, Martinez served as Secretary of the Illinois Department of Financial and Professional Regulation (IDFPR), chief of legislative affairs, and legal counsel to the Department of Financial Institutions. Martinez started his career as an assistant state’s attorney in the Appellate Division where he argued before the Illinois Appellate Court.
Rice has been responsible for guiding the planning, development, and management of APICS education courseware, professional development programs, research, industry content, publications, and marketing for the past five years. Rice brings 20 years of association management experience to APICS.
Prior to joining APICS in 2007, Rice served as both an association executive and a consultant to nonprofit organizations working specifically in the areas of strategic planning, program development, complex project management, as well as training and development. Additionally, Rice’s professional association experience includes the American Society of Clinical Pathology; Krajewski & Associates, an association management consulting firm; the National Association of Minority Engineering Program Administrators; and the American Association of Legal Nurse Consultants. Rice holds a bachelor's degree from Manchester College and attended the University of Illinois.
Jennifer Daniels is the vice president of marketing for APICS. She serves as the chief marketing officer, overseeing the organization’s branding, marketing, and communications.
Daniels has more than 20 years of experience in marketing, sales, and delivery of services, including work at Aon Consulting as vice president of marketing. Prior to joining Aon Consulting, Daniels was founder and managing director of Visient, a marketing and design agency that served professional, technology, and financial services clients.
Career highlights include rebranding and renaming publicly traded and private companies, turning marketing cost centers into profit centers, growing new lines of business and launching start-ups. She has gained experience in branding and positioning, strategic planning and tactical plan execution, campaign creation and program management, business development and lead generation, and all forms of marketing communications, including public and investor relations.
In his role as vice president, membership and customer experience, Jim Pavletich leads membership acquisition and retention strategy and oversees the customer experience, which includes customer service and fulfillment.
Pavletich has more than 26 years’ experience and a strong background in association management, including membership and IT consulting services. He comes to APICS from the Accreditation Association for Ambulatory Health Care (AAAHC) where he was vice president, chief operating officer and general manager. At AAAHC he provided strategic direction and management oversight of all business operations. Previously he worked at TMA Resources (now Personify), the American Medical Association, and the American College of Healthcare Executives where he held leadership roles in membership, marketing, and project management.
Pavletich holds a Master’s Degree from Trinity University and a Bachelor’s Degree in Marketing from Northern Illinois University. He holds the Certified Association Executive (CAE) designation offered through the American Society of Association Executives.
The corporate and channel services division, led by Derinda Ehrlich, provides support to the international channel partners and North American chapters to increase access to APICS products and services throughout the globe, as well as leading corporate services sales and support.
Ehrlich brings more than two decades of experience in global operations, manufacturing and process transformation in the high technology industry. Prior to APICS, she was the Vice President of Global Operational Excellence at Avnet, Inc. At Avnet, Ehrlich was responsible for leading the enterprise in global efforts to achieve business process improvement and innovation. She also worked in a variety of roles at Motorola semiconductor and cellular infrastructure business units and is a recognized specialist in developing teams that deliver systematic and sustainable improvements in business performance.
Ehrlich earned a Bachelor’s of Science in Electrical Engineering from Purdue University and a Masters in Business Administration from Northwestern University’s Kellogg Graduate School of Management.
She holds the APICS CPIM and CSCP designations, a SCOR-P certification from the Supply Chain Council and is a Lean-Six Sigma Master Black Belt.
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