Education > Courseware > ERP > Session Objectives
Introduction to ERP: Enterprise Resources Planning
Session Learning Objectives
1. Introduction to ERP and the Benefits of Implementation
Upon completion of this session participants will be able to
- Describe the concept of ERP
- Define key terms as they relate to ERP
- Describe the basic ERP model
- Identify the five different ERP maturity levels
- Understand the transition from MRP to ERP
- State the benefits of ERP
- State the pitfalls of ERP implementations.
View sample pages of Session 1 from the facilitator guide and participant workbook
2. Developing a Business Case to Justify an ERP Implementation
Upon completion of this session participants will be able to
- Quantify the need for change
- Identify and quantify benefits
- Identify initial acquisition and installation costs
- Recognize ongoing costs
- Calculate the return on investment (ROI) for an ERP system
- Write a business case to justify an ERP implementation.
View sample pages of Session 2 from the facilitator guide and participant workbook
3. Business Process Alignment
Upon completion of this session participants will be able to
- Align strategic goals, people, knowledge processes, and internal systems
- Define the concept of a process
- Analyze a process
- Create a process map
- Improve and simplify a process
- Apply the result of process analysis to an ERP implementation.
View sample pages of Session 3 from the facilitator guide and participant workbook
4. The Value Chain Process
Upon completion of this session participants will be able to
- Describe the basic elements that comprise a company's value chain
- List ways in which demand can be identified and created
- List the components of product and process design
- List the components of delivering products and services
- Explain the interrelationships among the core business processes of demand, design, and delivery
- Describe how the organizational infrastructure support the core business processes
- Explain the effect of a new product launch on the core business processes of demand, design, and delivery.
View sample pages of Session 4 from the facilitator guide and participant workbook
5. Technology and International Considerations in Implementing ERP
Upon completion of this session participants will be able to
- Describe the technological infrastructure concerns in implementing ERP
- Describe the strategic use of technology in ERP
- Describe local considerations in implementing ERP
- Describe global considerations in implementing ERP
- Describe the organizational issues faced in a local-to-global ERP implementation
- Compare and contrast the organizational issue involved in local and global ERP implementations.
View sample pages of Session 5 from the facilitator guide and participant workbook
6. Change Management and ERP Implementations
Upon completion of this session participants will be able to
- Define change readiness
- Explain the use of assessment tools to determine the readiness of an organization to change
- Describe how to create a communications plan for ERP implementation
- Describe how to create a learning requirements plan (LRP)
- Identify methods of implementing and sustaining change.
View sample pages of Session 6 from the facilitator guide and participant workbook
7. Implementing ERP
Upon completion of this session participants will be able to
- Describe project management and its use in implementing an ERP system
- Describe steps necessary to successfully implement an ERP system
- Describe the roles and responsibilities of the key organization players.
View sample pages of Session 7 from the facilitator guide and participant workbook
8. Expanding on ERP
Upon completion of this session participants will be able to
- Describe how ERP can be used to achieve and sustain competitive advantage.
View sample pages